Live Chat Software
Sales points
Rapidly becoming standard in e-commerce industry.
Visitors expect live chat support.
Improves customers impressions of your customer service.
Customer will return because of valuable service
Proven track record.
Powerful
Call tracking
Knowledge base automatically grows and stays up to date current
Gain location knowledge about your client
Examine demographics of your visitors
Track current problems. If bugs start occurring on Tuesday the day after new release you know when the errors started
Cost Effective
Efficient multiple clients per operator
Allows international operators to service domestic clients with out difficulties of accents.
Clients will not be able to regionalize the support center.
Customer Friendly
Anonymous
Client can easily get a transcript to review the step by step processes for complex tasks.
We recommend ZaZaChat Live Chat Software
ZaZaChat ™ has been developed and published by ZaZa Network, Inc - a web company located in Philadelphia area. ZaZaChat has all of the features mentioned above plus more. Friendly staff, great software and on-demand installation services. ZaZaChat software is a hosted software with 100% Uptime guarentee.
